PRIVACY POLICY

Effective Date: 8/16/2025

This Privacy Policy explains how ALEXRAYSHOP (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase from alexrayshop.com.

1. Information We Collect

When you visit our site, we may collect the following types of information:

  • Personal Information: name, billing/shipping address, payment details, email, and phone number (when you make a purchase).
  • Device Information: IP address, browser type, and cookies to improve your shopping experience.
  • Order Information: products you purchased, order history, and communication with us.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you (order updates, customer service)
  • Send marketing emails (if you subscribed)
  • Improve our website and services
  • Comply with legal obligations

3. Sharing Your Information

We only share your personal information with trusted third parties as needed to run our business, such as:

  • Shopify (our e-commerce platform)
  • Payment processors (to securely complete your transactions)
  • Shipping carriers (to deliver your order)

We will never sell or rent your personal information to third parties.

4. Cookies

Our website uses cookies to:

  • Remember your preferences
  • Track site performance and analytics
  • Improve your shopping experience
    You can disable cookies in your browser settings, but some features may not work properly.

5. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing emails at any time by clicking “unsubscribe” in our emails
  • Request details about how we use your data

To exercise your rights, contact us at supportt@alexrayshop.com.

6. Data Security

We take appropriate security measures to protect your personal information. However, no online system is 100% secure, and we cannot guarantee complete security.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect information from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

supportt@alexrayshop.com

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/cyuqrx-ms/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/cyuqrx-ms/privacy_policy).